Proprietary lock-in (or dial up the "exclusivity" meter on knowledge and any budding subject matter experts). Enroll some of the customer personnel in expensive training only available from SAP (or SAP "approved" vendors).
Contrast to open source models where anybody can become fluent with the code or platform and can be hired or contracted to work at a fraction of the rate a SAP (or to be fair, any proprietary, lock-in "turnkey" "solution").
While I departed the corporate IT world a few years, I have seen the same shenanigans with the likes of Oracle, SAP and others too remote to be recognized by many here. In fact, I owned a company that profited as a "service partner" for a data communications legacy "commerce" software suite maker.
Proprietary lock-in (or dial up the "exclusivity" meter on knowledge and any budding subject matter experts). Enroll some of the customer personnel in expensive training only available from SAP (or SAP "approved" vendors).
Contrast to open source models where anybody can become fluent with the code or platform and can be hired or contracted to work at a fraction of the rate a SAP (or to be fair, any proprietary, lock-in "turnkey" "solution").
While I departed the corporate IT world a few years, I have seen the same shenanigans with the likes of Oracle, SAP and others too remote to be recognized by many here. In fact, I owned a company that profited as a "service partner" for a data communications legacy "commerce" software suite maker.