- They decreased the number of visible digits of unread e-mails from four (untested past four) to three. This is one of the first things the user sees when opening the application.
- After providing feedback, was told "that exceeding the number of 1000 unread messages displays the number of the messages in the counter as 999+. This is expected behaviour."
- Soon after, a further update (7.7.1 and further) brought this value down to two digits.
- The mobile application attachment upload has unclear wording and stopped working like it used to.
- The wording for attachments are:
- "From your photo library" (does not offer third party application selection)
- "Take a new photo"
- "Import from..." (allows third-party application selection)
- It's unclear how one:
- Adds a different attachment type
- Adds a photo in-line, or as an attachment
- "From your photo library" is in-line
- "Import from..." is as an attachment
- This may be Android related but ProtonMail was the system that changed most recently for me.
- I used to be able to upload attachments using a third-party file picker (stock android file selection is not great); the latest version doesn't seem to offer third-party applications as a choice.
- Application behaviour caused crashes and duplicate drafts on a mobile device, it turned out they had a new version. I don't remember crashes happening until that point, using the same version.
- There is a newer Category view feature to roll out (or is in progress now) on mobile devices. Something had triggered this feature on my device without my consent (I assumed they were going through e-mails and adding categories based on content or sender or subject or something). An update was required to fix this. They said "Kindly note that you just got an early glimpse of what’s coming for a future update.".
- Meaning each time you'd have to log in then select e-mail (basically advertising their other products).
- I ended up asking them for a corrected link (https://mail.proton.me/login)
- Desktop notification banner; there is no option to disable notifications, this appears set as a cookie. The banner says it needs "Proton Mail needs your permission to enable desktop notifications." It does not need anything; I don't want these.
- In the web client: Fonts are inconsistent, and can change and adjust on you when typing, or when opening drafts. I had it consistently failing this way in Firefox and Chromium browsers; Tor works better but this is not a preferred solution.
- There is a newer Category view feature to roll out (or is in progress now) on mobile devices. Something had triggered this feature on my device without my consent (I assumed they were going through e-mails and adding categories based on content or sender or subject or something). An update was required to fix this. They said "Kindly note that you just got an early glimpse of what’s coming for a future update.".
In the desktop/web client:
- Their original link to e-mail login (which I had bookmarked) was then turned into a General Proton login (https://account.proton.me/login, now https://account.proton.me/mail)
- Desktop notification banner; there is no option to disable notifications, this appears set as a cookie. The banner says it needs "Proton Mail needs your permission to enable desktop notifications." It does not need anything; I don't want these.- In the web client: Fonts are inconsistent, and can change and adjust on you when typing, or when opening drafts. I had it consistently failing this way in Firefox and Chromium browsers; Tor works better but this is not a preferred solution.